Effective Date: August 2, 2026 ยท Last Updated: August 2, 2026
Willamette Valley Behavioral Health ("WVBH," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit willamettevalley-bh.com (the "Site").
By using this Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
We collect information you voluntarily submit through our contact and intake forms, including:
When you visit the Site, basic technical information may be collected automatically, including your browser type, device type, referring URL, and pages visited. We do not currently use tracking pixels or advertising cookies.
We use the information you provide to:
We will not use your information for marketing purposes without your explicit consent.
We do not sell your personal information. We may share information with:
Please note: our contact and intake forms are processed through a third-party service (Web3Forms). While we take reasonable steps to protect your data, Web3Forms is not a HIPAA Business Associate. We recommend you do not include sensitive protected health information in the initial contact form. Detailed clinical intake information will be collected through HIPAA-compliant channels at or before your first appointment.
Depending on your location and applicable law, you may have the right to:
To exercise these rights, contact us at Hello@WillametteValley-bh.com.
This Notice describes how medical and mental health information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
We are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this Notice of our legal duties and privacy practices. We are required to abide by the terms of this Notice currently in effect.
Treatment: We may use and disclose your PHI to provide, coordinate, or manage your mental health care, including sharing relevant information with other providers involved in your treatment.
Payment: We may use and disclose your PHI to obtain reimbursement for services, including submitting claims to your insurance carrier and verifying your coverage.
Healthcare Operations: We may use and disclose your PHI for activities such as quality assessment, training of staff, and compliance reviews.
As Required by Law: We may disclose your PHI when required by federal, state, or local law, including in response to court orders or subpoenas.
Safety: We may disclose PHI if we believe in good faith that disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to others.
Other uses and disclosures of your PHI, including most uses for marketing purposes, sale of PHI, and most disclosures of psychotherapy notes, will be made only with your written authorization. You may revoke that authorization in writing at any time.
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be penalized for filing a complaint.
To file a complaint with us, contact our Privacy Officer at Hello@WillametteValley-bh.com or call 541-390-4559.
We reserve the right to change this Notice at any time. The new Notice will be posted on our website and will apply to all PHI we maintain. The effective date appears at the top of this page.
132 E. Broadway Suite 431, Eugene, OR 97401